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Sr Restaurant Associate

7-Eleven, Inc. Pharr, TX

Employment Type

: Full-Time

Industry

: Miscellaneous


Overview We're excited to have now joined the 7-Eleven family of stores! In this role supporting the next generation of 7-Eleven stores, the Senior Restaurant Associate will be an important team member in a large format, large volume store that has food service, an enhanced customer experience and a revitalized customer-obsessed way of interacting with our neighbors and customers. Responsibilities The primary responsibilities of the Senior Restaurant Associate position include but are not limited to: * Contribute to a culture in the store where we always start with the customer in mind and do the right thing for the customer * Contribute to a culture of accountability to our customers by providing prompt, efficient and extraordinary customer service * Comply with 7-Eleven programs, policies and procedures as well as regulatory requirements * Aid in maintaining a clean, customer-friendly environment to enable the restaurant and store's success and high regard as a member of the local community * Be a problem-solver for customers and the store to provide the best place for customers to dine and shop and team members to work * Be a leader for customers and team members * Assists in preparing food and beverage items per required menus and recipes while maintaining quality standards and adherence to sanitation regulations * Provide very friendly food and transaction service by efficiently serving and checking out customers on an electronic order taking system and/or cash register * Receive cash from customers and give correct change * Perform all regular cleaning activities and other tasks that are included on job assignments recognizing each assignment's contribution to overall restaurant/store success and customer experience * Forecast, order and stock merchandise (upon completion of training) to optimal levels for a great customer experience * A courageous leader that will do the right thing for the customer * Consistent and reliable personal leadership to contribute to a customer-obsessed team * Cheerful and positive attitude with a bias for action and results * Values teamwork and receiving coaching to work toward positive customer outcomes * Is passionate about serving others and is willing to go the extra mile to be the best part of a customer's (or coworker's) day * Maintains a neat personal appearance in accordance with company uniform and personal appearance policy to foster an extraordinary customer-centric, food-forward culture Qualifications * High School Diploma or equivalent preferred * (1) year' retail experience preferred * Must be able to communicate clearly and effectively with customers and coworkers * Demonstrate customer service skills and competencies * Display a strong understanding and commitment to 7-Eleven's Customer Service Vision and high operating standards * Comfortable learning and using new digital tools and technologies * Ethical, honest, trustworthy, and respectful

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