Salesforce Reimagine Service Offering Development Lead
Employment Type: Full-Time
o Pre-Sales & Go to Market - work as part of a core sales team and help shape proposal focused on the business architecture and delivery approach and work with SMEs and technical architects to bring to life solutions to our client during the sales cycle.
o Product Development Leadership - working with clients and customer service and field service thought leaders to create a pre-integrated Customer Service solution that uses Salesforce Service Cloud core product it and combines it with industry expertise and other capabilities (e.g., AWS, AI, Automation, etc..) to provide a pre-integrated solution that will enable clients speed to value.
o Client Delivery - Provide hands-on leadership to Reimagine Service client transformations by helping lead client workshops, provide delivery excellence advisory support, and help enable our client teams on implementing our pre-integrated solutions.
o Talent Enablement - drive a talent enablement plan and coordinate resources that will execute training resources.
o Client Relationship Building and Management
o Offering Insight, Research Analysis and Interpretation
o Product Offering Development
o Solution Architecting
o Business Process Design
o Value Architecture & Realization
o Change Management/Workforce transformation
o Minimum 8 years of experience with the Salesforce platform and large-scale business transformation
o Minimum 8 years' experience in a professional services/consulting or industry setting with exposure to a minimum of 3 technology implementation of a full life cycle Salesforce engagement,
o Minimum 8 years of progressive experience in Salesforce strategy & solution architecture design (business architecture, process architecture, integration architecture, user experience, process improvement), advisory, project management, delivery and team management leading high performing teams or business analysis in full lifecycle technology engagements (i.e., you can scope out, plan, and deliver a project on time and on budget)
* Experience building teams and helping coach and mentor people and building training programs to scale a practice
o Bachelor's Degree
Bonus points if:
o You can build an internal business because of your experience in presales and practice growth
* You are a leader who can manage and navigate your team through the difficulties of a client project
o Salesforce certifications
As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $204,660 - $337,700 and information on benefits offered is here.
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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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