Guest Services Worker - BSWH Round Rock- EVS

Employment Type

: Full-Time

Industry

: Miscellaneous



Overview The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter. Description Position Summary: The Guest Services Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Essential Functions: * Greet and provide customer service to guests while anticipating their needs * Book reservations and coordinate registration * Operate a register and/or software system to complete cash and credit card transactions * Answers phone calls and emails and delivers messages as needed * Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. * Other duties and tasks as assigned by manager Qualifications * Previous guest services experience preferred * Demonstrates excellent customer service skills * Demonstrates interpersonal and communication skills, both verbal and written * Demonstrate organizational skills, accuracy, and attention to detail * Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs

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