Employment Type: Full-Time
The Integration Lead is responsible for providing direction and oversight to clinical and non-clinical members of the integration team who provide onsite support and education to newly acquired companies in accordance with the Integration Plan. The Integration Lead must be effective at coordinating, planning, problem solving, and collaboration - working closely with other team members to ensure new systems, policies, processes, and standard operating procedures (SOPs) are understood, applied, and integrated effectively by employees of the acquired entity.
* Participates in pre-planning meetings, providing feedback to other team members and departments.
* Reviews the Integration Plan to become familiar with post-closing action items in advance of closing in to prepare for on-site training and education.
* Provides training to newly acquired employees, focusing on executive directors and other branch leaders, on company SOPs, processes, policies, and electronic medical record software solution.
* Follows up after formal training to ensure learning has occurred and people can apply new knowledge, concepts, and skills on the job.
* Supports and assists integration team members in training other office and field staff members and contractors, as needed, post-close.
* Ensures clinical and non-clinical team members adhere to the Integration Plan and reports concerns to the EVP of Integration and Director of Integration.
* Identifies concerns post-closing and provides recommendations to resolve concerns timely to avoid delays in the transition process.
* Routinely updates EVP of Integration and Director of Integration on the status of the integration plan activities for newly acquired companies.
* Participates in and oversees the orientation of newly hired Clinical and Operations Integration Specialist.
* Maintains understanding of state and federal regulations impacting homecare.
* Must be able to master software solutions used by Home Health and Hospice.
* Complete special projects as assigned.
* Bachelor's Degree or equivalent experience required
* Professional, active licensure in Nursing or Therapy preferred
* Minimum three years home health, hospice, private duty or related experience required
* Strong organizational, problem-solving and time management skills
* Strong communication skills including verbal, written, and via technology platforms
* Must be able to maintain a positive and professional demeanor while under stress
* Ability to collaborate and work effectively on a team; able to perform effectively in fast-paced, rapidly changing work environment