Automotive Service Advisor

Employment Type

: Full-Time

Industry

: Miscellaneous



Job Summary Ensure the highest level of customer service and communicate all automotive needs/recommendations in a professional and courteous manner Essential Job Duties * Estimate all drive-in appointments and recommend, select and advise customers on service needed for their vehicles based on evaluation by service technician * Calculate service prices and purchases * Help with customers' needs and explain mechanical problems with vehicles * Prepare and complete proper paperwork for final customer packet prior to vehicle delivery * Effectively communicate services offered and the value thereof * Successfully maneuver through the point-of-sale system * Properly document all recommended services and information pertinent to the vehicle * Manage production and the efficiency of each vehicle * Seek avenues by which to continually 'wow' the guest * Other duties as assigned Skill/Requirements * Minimum 2 years' experience in the automotive maintenance and repair industry * Solution oriented with a positive attitude * Excellent attention to detail * Enjoy working as a team * Ability to multi-task * Ability to work around vehicles, tools, and delicate equipment * Effective communication skills * Valid driver's license and good driving record

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