Donor Center Technician

Employment Type

: Full-Time


: Miscellaneous

Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions. Donor Center Technician We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care. Our ideal Donor Center Technician is a stand out colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading! Primary Responsibilities: * Conducts pre-donation medical screening in accordance with established guidelines. * You determine Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer. * Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs. * Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors. * Provides appropriate feedback to ineligible donor candidates. * Ensures all donor screening information is complete and accurate prior to donation. * Ensures donor confidentiality. * Effectively communicates donor medical information to Medical Staff. * Establishes and maintains donor files in an organized and competent manner. * Maintains accurate and thorough documentation of necessary records. * Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties. * Disposes of all contaminated disposable equipment. * Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. * Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed. * Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures. * Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors. * May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities. Are you a fit for Grifols? Yes, if you have: * A High School diploma or GED * Strong customer service skills * Can work a flexible schedule * Obtains required state licensures or certifications where applicable EEO Minorities/Females/Disability/Veterans #biomatusa CLK 789 Location: NORTH AMERICA : USA : NC-Jacksonville:USJKC - Jacksonville NC-Country Cl-BPC

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