Sr. Housekeeper

Employment Type



: Miscellaneous

Job Description

Seeking an enthusiastic, guest friendly, proactive individual with a passion for hospitality to join our team. You will inspect rooms by ensuring that our guest rooms meet their standards upon their arrival at our properties. Provides excellence in service for guests and owners while on property, responding to guest inquiries and needs.

What will I be doing?

  • Greet guest immediately with friendly/candid acknowledgment.
  • Provides customer services to guest, including information about resort services, activities and local attractions.
  • Clean rooms but not limited to stripping dirty linens, vacuuming, dusting, mopping, cleaning dishes in dishwasher, making beds, cleaning bathrooms and counters and moving furniture. All work must be completed within an allotted time frame ion order to meet production standards.
  • Report deficiencies in order to maintain room in compliance with resort standards.
  • Replenishes linen and guest amenities
  • The senior housekeeper will be responsible to clean, inspect and turns in ready according to the high cleanliness and working order standards of HGV.
  • Assist co-workers as requested.
  • Expected to utilize self-service technology frequently as part of your employment with HGV.
  • Carry out other duties as assigned by leadership.
  • Regular attendance, grooming standards and safety guidelines established by the company and site are crucial to the successful performance of this position. Team members are expected to adhere to handbook and all HGV policies.

What are we looking for?

A team-first attitude!

To fulfill this role successfully, you'll need to possess the following minimum qualifications and experience:

  • Ability to perform multi-task assignments.
  • Flexibility to work during different shifts.
  • Ability to communicate (oral and written) with team members and guests.
  • 1+ year self-inspecting experience

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • High School Diploma or equivalent

What will it be like to be a Team Member.....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

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