Galley Porter Lead - American Queen Steamboat Company
Employment Type: Full-Time
NOW GATHERING APPLICATIONS FOR AQSC 2021 SEASON START UPS
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The Galley Porter - Lead has responsibility for the proper organization and sanitation of all galley and storage areas on their shift. He/she will be responsible for ensuring that proper ware washing, storage and organization during their shift achieve the highest standard of quality and cleanliness that the company is aiming for and to stay in full compliance of company policy and procedures. This Lead works with management within the galley department to supervise, train, coach and mentor the galley porters.
Duties & Responsibilities
* Coordinate with Executive Chef/Executive Sous Chef for an action plan for the current day
* Ware washing, storage and stocking of all galley equipment, coordinate with staff to ensure that proper par levels of service ware is maintained, and stored in proper place for meal periods
* Washes all china, silver, glassware and cleans all pots, pans and equipment, as well as generally cleans the galley
* Cleans fruit, vegetables, potatoes and executes other simple food preparation when directed
* Assists Cooks with breakfast, lunch and dinner service to ensure an efficient food services for passengers and crew
* Cleans and sanitizes the whole galley including fridge, freezer, floors, walls and steps, all according to USPH standards
* Assists in taking food and utensils to their respective service areas for all meals
* Follow all Company, United States Coast Guard and Federal Drug Administration rules and regulations at all times
* Conduct pre shift meetings, and conduct closing shift walk-thru to ensure all task are complete.
* Ensure that all sanitation and safety specifications are adhered to during meal period.
* Daily attention to all cost control systems.
* Maintain compliance with the company grooming and uniform standards
* Asset as needed in all mandated inventories and orders for delivery to both galleys
* Acts as 'mentor' to all new porters joining and reports progress to EC/HRM on a weekly basis.
* Periodically schedules themselves on different shifts to ensure consistent operations.
* Reports maintenance issues to engineering and EC. Fills out maintenance request forms when needed.
* Works with Ex. Chef to carry out USPH inspections and maintain logs.
* Helps EC/HD develop performance plans for those who may be deficient or below standard and provided hands-on training, when needed
* When applicable generates RDA's and disciplinary actions.
* Identifies future Porter Supervisory positions.
* Assists in loading and unloading during the storage of food, beverages and consumables, etc.
* Takes part in storage of food and luggage handling, as required
* Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
* May be required to perform some housekeeping and cleaning protocols as needed including, but not limited to, trash removal, removal of room service equipment, attend meetings scheduled by the Chief Housekeeper or other members of housekeeping management, use of COVID-19 specific equipment, sanitizers and protocols in order to effectively limit the occurrence and spread of viruses/pathogens
* Ensure behavior and performance supports the company's Mission
* Follow company values in responding to others in work situations
* Meet 'standards for service' behaviors
* Use recovery steps to respond to others who are dissatisfied
* Works with Chef to ensure weekly schedules are accurate and efficient
* Be a RESPECT Service System example for others
* HS Diploma or Equivalent Required
Professional Certification(s) or License:
* Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain
* Copy of DD214, if Veteran status
Skills & Abilities:
* Excellent verbal and written communications skills
* 1-2 years of experience in related field
* Cruise industry experience preferred
* Must be at least 21 years of age.
* Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.
The majority of work is performed in a Marine environment in both indoor and outdoor conditions with exposure to various temperatures and weather conditions, along with a moderate to loud noise level.
The Marine operation is subject to varied wake and motion.
Positions both live and work onboard a vessel, on a rotational basis for consecutive port-to-port voyages during the regular season.
* Ability to stand and walk on nearly a constant basis
* Ability to bend, rotate and reach frequently
* Ability to carry, push/pull and/or lift materials weighing upwards of 50 lbs
* Ascending/descending stairs or ladders safely
* Ability to manipulate/handle/grip materials required to perform job
* Ability to maneuver through/in/around small and/or confined areas within the vessel
* Must be able to maintain both static and dynamic standing balance to complete various duties associated with job
* Must be capable of performing emergency duties as listed in the vessel's station bill
* Crew bed/bunk equipment are rated for 250 lbs maximum weight capacity per bunk.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.