Principal Product Manager - Connected Care
Employment Type: Full-Time
Center for Connected Care
Why Mayo Clinic
Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to patients from a wide variety of backgrounds and creating an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. This commitment to diversity is woven into the fabric of Mayo Clinic - we embrace these values as we serve our patients, employees, students, suppliers and communities.
Responsible for the strategic direction, planning, execution, monitoring, and delivery of Connected Care Asynchronous digital solutions including, but not limited to, Patient Online Services, Check-in Kiosks and Tablets, My
Chart Bedside and the Photo Exam App as well as ensuring that the products support Mayo Clinic's overall digital strategy and goals. Responsible for the entire product lifecycle beginning with the product strategy, and moving through product planning, execution and monitoring to ensure revenue growth, profit/loss, value proposition, and customer satisfaction goals are met. Will manage complex products/services where there may be significant investment in infrastructure made or planned. Lead cross-functional teams that include multidisciplinary staff responsible for development and implementation of those complex products and services. The Principal Product Manager will supervise a team of Associate Product Managers and Product Analysts. Identification and leverage of market relevant product differentiation. Responsibilities involve qualitative and quantitative research analysis and documentation, business and functional planning, management of product requirements and scope. Proactively plans contingencies to lessen the impact of issues and risks, collaborate with internal or external subject matter experts to recommend solutions, demonstrate ability to effectively facilitate negotiation and manage conflict among key stakeholders and project team members at department or enterprise level.
This role will have a hybrid schedule of on-site presence and remote work. Candidates for this role need to live within driving distance of Rochester, MN.
Bachelor's and 8 or more years experience in product development or product management or Bachelors and 6 years working as a Product Manager with responsibility for multiple complex products or Masters and 4 or more years experience in product management or development is required.
Demonstrated leadership skills with collaborative management approach; results oriented with proven ability to work on a diverse range of activities and projects simultaneously; sound business judgment; experience navigating an organization to manage products; ability to present work and influence senior level management; proven capability to proactively and urgently address problems and escalate business issues where needed; demonstrated ability to plan and manage products/business strategically and tactically. Exceptional attention to detail; efficient and highly productive; strong organizational skills with experience meeting strict deadlines with an ability to juggle and prioritize multiple activities simultaneously in a fast-paced environment; self-starter yet team-oriented. Strong written and verbal communication skills. Excellent analytical skills. Successful relationship management skills involving multidisciplinary teams. The incumbent must be able to work effectively in a consensus-style operation that expects and promotes teamwork while also having the ability to work individually. Must be comfortable with ambiguity. Must possess the ability to inspire trust and confidence, and communicate effectively with internal and external audiences. The ability to maintain a high degree of professionalism and confidentiality is essential.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $4,201.60, based on a full-time position.
Hours / Pay period
Monday - Friday, daytime hours with occasional weekends during product release/go-live cycles.
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Administration, Business, Finance
Job posting number
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.