Pat Accts Assoc - Cash Posting

Employment Type

: Full-Time

Industry

: Miscellaneous



Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations. SUMMARY: This position is responsible for a variety of duties including, aspects of payment processing, online posting of all accounts receivable payment, balancing, posting of all accounts receivable adjustments, and preparing payments summary information to support the Health Quest System Business Office in delivering the highest level of service. The team performs all job-related duties as assigned. RESPONSIBILITIES AND STANDARDS 1. Assumes responsibility for the timely, accurate, and compliant Posting of all Accounts Receivable activities for the Health Quest hospitals, including but not limited to: * Performs electronic 835 remit posting * Performs manual payment reconciliation for all paper remits * Accurately identifies and posts payment transactions to patient accounts and to the General Ledger * Maintains knowledge of the reconciliation process for each payer and entity including external department (i.e. Heart Center) * Prepares mail to be posted and deposited * Scans checks for deposit * Reconciles and resolves unidentified cash within the standard TAT of 48 hrs * Maintains an understanding of the excel cash sheets, monthly cash sheets, collection agency cash sheets, and any other spreadsheets maintained by the Cash Application Team. * Contacts patients directly to obtain missing information needed to post payment, (for example incorrect credit card number) * Enters all transactional comments into the system to assure accurate account documentation * Meets performance goals as defined by senior management (ex: posting for end of the month) * Meets productivity and quality metrics daily/weekly.(ex. Re-billing accounts to update insurance) * Maintains current knowledge of hospitals' billing systems (McKesson, ePREMIS, Chase Portal, others) * Maintains a current knowledge of various payer regulations and SBO policies and works account thoroughly before requesting assistance from the Coordinator or Supervisor. * Participates in all approved Educational Sessions 2. Assumes responsibility for the timely, accurate and compliant EOB Processing activities of the Health Quest hospitals, including but not limited to: * Responsible for review of EOBs to determine denial info, underpayments, overpayments, or patient responsibility * Responsible for scanning paper EOBs * Maintains a current knowledge of the use of specific codes for the Deloitte Tool (ex: underpayments and overpayments) * Maintains knowledge of the use of specific codes relating to denials (ex. LTR denials. * Responsible for reviewing the daily PCON report to ensure all accounts have been properly coded. * Assist Cash Poster with contacting patients directly to obtain missing information needed to post payment, (for example incorrect credit card number) * Assist Cash Poster in contacting payers, third-party payers, physicians offices, and/or patients to identify payment * Enters all transactional comments into the system to assure accurate account documentation * Meets performance goals as defined by senior management (ex: posting for end of the month) * Meets productivity and quality metrics daily/weekly.(ex. Re-billing accounts to update insurance) * Maintains current knowledge of hospitals' billing systems (McKesson, ePREMIS, Chase Portal, others) * Maintains a current knowledge of various payer regulations and SBO policies and works account thoroughly before requesting assistance from the Coordinator or Supervisor. * Participates in all approved Educational Sessions JOB QUALIFICATIONS Education: Requires a High School Diploma or GED Experience: A minimum of two years in patient accounting preferred Knowledge: Medical Terminology, Knowledge of ICD-9 and CPT-4 codes, excellent verbal skills, attention to detail, general math skills documentation skills and knowledge of procedures and revenue cycle flow in a healthcare organization. License: N/A Location: Summit-100 Reserve Rd Work Type: Full-Time Standard Hours: 40.00 FTE: 1.000000 Work Schedule: Day 8 Work Shift: This shift will be Monday through Friday from 7:00 AM to 3:30 PM Org Unit: 1017 Department: Patient Accounting Exempt: No EOE, including disability/vets. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

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