Overnight Solutions Consultant
Employment Type: Full-Time
Are you looking for a great hospitality opportunity?At WaterWalk, we know that satisfied employees make for satisfied clients and guests. That's why we offer competitive compensation, a generous benefits package and an empowering work environment. If you are someone who thrives in an upbeat environment, works well with a team, and has a 'customer service spirit,' then we want you!We are currently seeking an Overnight Solutions Consultant (Front Desk) with customer service experience and problem-solving skills to join our team! As the first point of contact for all prospective clientele, you will be responsible for ensuring that the overall quality of our residents' experience meets the company's established standards.Location: 2220 N Glenville Dr, Richardson, TX 75082Medical / Dental / Vision coverage and Prescription Drug Programs / Company Paid Life Insurance & AD&D / Short and Long Term Disability Insurance / Life Insurance for Family Members / Multifaceted Learning Opportunities / Paid Vacation & Sick Leave / Direct Deposit Payroll and much more!Key Features of your Day* You will ensure an excellent first impression for all guests and potential guests by providing quality customer service* Lease and sell stays to guests while ensuring their arrivals and departures are warm & inviting* Responsible for secure cash handling and processing procedures* Work with the team to coordinate and provide services in housekeeping, maintenance, and operations. Teamwork is our culture!* Ensure special requests for guests are fulfilled* Responsible for secure cash handling and processing procedures* Manage confidential information for the company and guests.* Get creative! Assist in planning, managing, and attending fun events for our guestsBest Candidates will have* Customer Service Experience* Knowledge of Microsoft Office Suite Products* Excellent communication skills, both verbally and written.* Ability to thrive in a high volume, fast paced environment* Strong organization skills with a keen attention to detail* Ability to resolve and manage issues with an exceptional level of serviceJoin our amazing team today!Oakwood is the premiere global provider of housing solutions - As the pioneer of serviced apartments with over 50 years of hospitality expertise, Oakwood dedicates itself to continuous innovation and evolution with a guest-first approach. With an award-winning portfolio of properties across the globe, Oakwood caters to business and leisure travelers alike with short to long stay requirements.OAKWOOD® is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. OAKWOOD® does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.