Analyst, Document Imaging and Fulfillment

Employment Type

: Full-Time


: Miscellaneous

The Analyst, Document Imaging & Fulfillment is responsible for maintaining the integrity of inventory tracking databases and receiving tools. The analyst is responsible for generating weekly reporting for distribution to department leadership and providing ad-hoc data as requested. The analyst also supports project work and fulfillment requests as needed. Job Functions and Responsibilities: * Maintain and update warehouse and other databases daily, including performing updates as needed. * Ensure accuracy of inventory tables including real time tracking of audit recon requirements. * Reply to all internal and external requests for information timely, professionally and accurately. * Work closely with the leadership team to prioritize business needs. * Be available to answer any database questions from team members. * Generate weekly reporting as assigned by department leadership. * Provide project support where needed, including but not limited to reporting, analysis and QA. * Leverage available software applications and tools to add efficiency and accuracy to daily workflow. * Provide support to external and internal file and document requests, including but not limited to offsite storage retrieval. * Manage the design, development, and maintenance of sophisticated operational reports. * Complete all assigned tasks from department Supervisor. Qualifications: To perform this job successfully, an individual must have the following education and/or experience: * High School Diploma or GED. * Competency in all Microsoft Office applications. * Competency in SQL Developer and/or Toad. * Extensive experience with data analysis and spreadsheet modeling or reporting. * Effective communication skills both verbally and written. * Competency to design and maintain various queries and forms in Access. * Effective time management to balance day to day tasks against short and long-term project deliverables. * Prior knowledge of residential mortgage servicing and/or related loan documents preferred. * Expert understanding of scripting in SQL. * Analytical skills with emphasis on process monitoring and reporting. * Working knowledge of BU tools (MicroStrategy preferred, Power BI or Qlik helpful but not required). * Experience in records retention or inventory control desirable. Work Schedule: Shifts and Schedules: Shifts will consist of 8 hours paid with ½ hour or 1hour unpaid lunch breaks. Shift times will fall within 7:30 AM to 5:30 PM EST timeframe.

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