Medical Assistant II

Employment Type

: Full-Time

Industry

: Miscellaneous



Job Summary: The Medical Assistant interviews patients, measures vital signs and records information on patients' charts, draws and collects blood samples from patients, prepares specimens for laboratory analysis, and conducts a variety of diagnostic tests. This position performs routine and basic front and back office duties, to include answering phones, performing data entry, and assisting in the examination process of patients under the direction of a physician or other licensed provider. Essential Duties and Responsibilities: * Perform routine procedures to obtain claimant's medical history, record vital signs and complete lab requisitions * Perform standard diagnostic procedures accurately, efficiently, and with the highest quality including but not limited to: 12-lead electrocardiograms, proficient venipuncture, and collection of and preparation of lab specimens for laboratory courier, pulmonary function test (PFTs), arterial flow Doppler studies, and other clinical diagnostic studies assigned to meet the needs of the organization * Identify CDC travel recommendations, and provide with after-visit summary for travel exams * Prepare and give medications as ordered and verified by provider * Perform housekeeping functions such as: changing exam room table paper, disinfecting surfaces, upkeep of tidiness of the entire clinic (exam rooms, bathrooms, waiting area, front office, lab room, etc.), ensuring all equipment is clean and presentable * Chaperone during an examination * If fluent in other languages, assist claimants and providers with translation of questionnaire forms or during evaluation, as necessary and to the limit allowed by qualifications * Perform other duties and responsibilities as assigned Administrative Job Duties and Responsibilities: * Responsible for front office duties such as: answering telephones, scheduling and confirming appointments, preparing schedules, data entry (including referral contracts, post appointment information), and filing * Data entry and review of computerized worksheets manually completed by claimants * Review and edit reports in proprietary software application to ensure accuracy in context. Reviews grammar and spelling in all areas for accuracy and consistency. This will be accomplished through review of computerized worksheets, doctor's notes, and verifying information through dialogue with provider * Review each exam report for accuracy prior to submission to the provider for final review and approval * Assist in the retrieval of diagnostic tests for scanning into propriety software application * Interface with operational teams and assist in the provision of medical records * Work with providers and operational teams to ensure reports are submitted timely and accurately * Assist in the preparation and delivery of reports for all lines of business * Perform other duties and responsibilities as assigned Competencies: * Clinical competencies including accurate vital signs, venipuncture, administering EKG, spirometry, and injections (intra-muscular, sub-cutaneous and intra-dermal). * Knowledge of sterile technique, and how to don, doff, and store N95 mask in order to pass a respiratory fit test * High level of detail by the ability to identify mistakes or inconsistencies in medical reports and clinical diagnostic tests * Excellent verbal and written communication skills * Knowledge of medical terminology and its applications * Knowledge of EMR and MS Office Suite software applications * Ability to organize, plan, and coordinate multiple tasks with a high sense of urgency and follow-through * Ability to work both in a team environment as well as independently * Exceptional Customer Service skills that will enhance the interaction with the providers, operational teams, and clients * Must be able to multi-task in a fast-paced environment * Ability to demonstrate an understanding of applicable policies and procedures * Ability to maintain conditions that ensure a healthy and safe working environment * Ability to work well with people; team builder Education and/or Experience: (includes certificate & licenses) * High School diploma, or equivalent (GED) * Associate degree in Medical Assisting and/or graduation from an accredited vocational Medical Assistant program, and/or military equivalent * Medical Assistant Certification/Registration or meet state requirements * 1 to 3 years of medical assistant experience * CPR certification required * Technology-driven medical data entry system experience or related computer data entry * Experience in Occupational Medicine, or Primary Care work environment preferred * Phlebotomy certification preferred * First Aid certification preferred * Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

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