Hilton Garden Inn - Room Attendant

Employment Type

: Full-Time


: Miscellaneous

Hilton Garden Inn Asheville Downtown 309 College St. Asheville, NC 28801 Position Summary A Room Attendant is responsible for the cleanliness and overall appearance of guest rooms. Responsibilities * Vacuuming and sweeping carpets and floors * Mopping floors as needed * Dusting, brushing, polishing, and vacuuming furniture * Dusting and cleaning room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, vents, etc.) * Changing linen and making beds * Cleaning showers, tubs, sinks, and bathroom items * Removing used guest amenities and trash * Replenishing guest amenities and supplies * Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance * Checking for damaged linens * Completing assigned deep-cleaning projects * Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor * Maintaining storage rooms and stocking carts * Emptying linen from housekeeping carts into laundry cart * Recording room status on work assignment sheets * Providing information to guests about hotel services, facilities, and other amenities * Providing information to guests about local attractions/services Requirements * Prior housekeeping experience is a plus * Strong initiative and work ethic * Punctual, reliable, and regular attendance * Strong attention to detail * Customer-service oriented and excellent interpersonal skills * Strong multitasking and organizational skills * Ability to work in a fast-paced environment

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