Front Desk Rep - Full-Time - Eligible for benefits and paid time off!

Employment Type

: Full-Time

Industry

: Miscellaneous



WHO IS OUR IDEAL CANDIDATE? * Someone to help our guests! Show off your city and be the tour guide for the guests - send them to your local favorites. * Make an impact on your guests by making each experience unique and tailored to them. * Sincere smiles go miles - we want someone who loves hospitality. When was the last time you did something nice for someone? * Empowered individuals are our favorite - be your bold self. WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE? * Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests * Takes reservation requests and making adjustments to reservations as needed * Works with Hotel Management and other team members to provide an excellent guest experience * Uses our front desk computer system to complete customer transactions and run reports * Communicates with the housekeeping team to be aware of room availability or guests QUALIFICATIONS * HS Diploma or equivalent work experience * 1-2 years in a previous customer service position * Basic office skills (i.e. math, cash handling, computer skills, etc.)

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