Busser

Employment Type

: Full-Time

Industry

: Miscellaneous



ESSENTIAL JOB FUNCTIONS: * Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts. * Obtains station assignments from hostess/host or Manager-on-Duty at the start of the work shift, correctly completes all assigned opening and side work duties in a timely manner. * Sets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the bar. * Removes dishes, silverware, glassware and all other items when guests are finished with entrée course. * Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items according to the 'decoy' system, placing them in prescribed area for proper disposition. * Clears all table items after Guest is finished and has left table. * Resets vacated tables according to the procedures stated in the RCSH training materials. * Communicates to the service staff any requests or needs of the guest. * Assists service and steward staff in spot cleaning in dining room, as needed. * Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. * Performs all closing duties/side work before end of shift. * Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests. * Performs all duties and maintains knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet - Busser. * Additional duties as assigned. COMPETENCIES/PERSONAL CHARACTERISTICS: Guest First Mindset * Demonstrates a Guest first mindset, placing a high priority on the Guest experience * Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests JOB REQUIREMENTS: * Excellent customer service skills and a strong work ethic * Understanding of proper food handling and sanitation procedures PHYSICAL DEMANDS: * While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly * Ability to read, speak, and understand communication in English * Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 35 pounds on a frequent basis * Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis * Must be able to communicate effectively and listen attentively WORK ENVIRONMENT: * Position involves work on afternoons, nights, weekends, and holidays, as required * Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke * Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruth's Chris Steak House is an Equal Opportunity Employer.

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