Environmental Services / Custodial Manager 2
Use your best in class housekeeping/custodial management skills to make a real impact on patient healing.
Sodexo is seeking an Environmental Services Manager 2 to support 2nd shift at Vidant Medical Center, a 909-bed teaching medical center, the flagship facility and the heart of Vidant Health System. Vidant Medical Center is the third largest Level I Trauma Center in the nation and serves as the teaching hospital for the Brody School of Medicine at East Carolina University. The successful candidate will manage a team of 30 and will have management experience in Environmental Services, Housekeeping and/or Custodial Services, excellent customer service skills along with strong floor care knowledge and computer skills desired. This position functions as part of a team of Environmental Service Managers reporting to Operations Managers and the General Manager. This role will support floor care projects, payroll, and lead the team in engagement. Preferred candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, military service, and excellent customer service skills. Sodexo is seeking a true self-starter who can lead a team under minimal supervision.
Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
The successful candidate will:
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- lead teams and departmental projects and initiatives;
- effectively manage the Unit Operating System; and/or
- support a diverse and inclusive workforce.
Is this opportunity right for you? We are looking for candidates who:
- have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
- have customer service and/or guest satisfaction in a health care or hospitality;
- possess strong leadership skills and has the ability to work independently to drive program;
- monitor compliance and reach project target dates of completion;
- have experience effectively managing projects within agreed upon timelines;
- are results and safety driven;
- are proficient with computers and other technology
Learn more about Sodexo’s Benefits
What is it like to live in Greenville, NC?
Greenville is the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville has grown into the 10th largest city in the state and is now a thriving, small metropolitan city of more than 90,000 in the heart of Pitt County with a population of nearly 175,000 residents. Greenville is a growing university-medical community, home to East Carolina University and a strong industrial community. Greenville is also an accommodating event and leisure destination with an expanding Greenville Convention Center Campus, and a vibrant Uptown Greenville District with its own diverse art, music, food, and festival scene featuring an increasing number of unique, locally-owned businesses, galleries, shops, and restaurants.
Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.
Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.
Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.