Network Analyst

Employment Type

: Full-Time


: Miscellaneous

Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks a Network Analyst to join our Data Center and Telco team. The Data Center and Telco division is responsible for delivering and maintaining all of Tower's global data center and network solutions. Responsibilities * Managing the full delivery lifecycle of new services (circuits, cross-connects, colocation) and ensuring time-sensitive deadlines are met * Communicating with stakeholders on the status of tasks and workflows; updating internal customers and setting accurate expectations * Working with Telco and DC vendors to coordinate deliverables, scheduling testing, managing troubleshooting and to validate billing * Managing the internal databases to accurately reflect service, system and vendor records * Monitoring ticketing systems for incoming requests and tasks * Collaborating with Tower networking and infrastructure teams * Being the single point of contact for all administrative and operational questions * Contributing to vendor service reviews * Supporting large-scale projects and coordinate all aspect related to Telecom * Identify solutions aligned with business requirements that may: * Lower costs * Lower latency * Identify new carriers or providers emerging in AMER Qualifications * 2-5 year experience in relevant industry (Telecom, Data Provider, Exchange, FinTech) * Bachelor's Degree in Telecommunications, Electronics, Engineering, or a related field advantageous * Experience in managing multiple work streams * Strong written and verbal communication skills, * Basic understanding of telecommunications (Ethernet, IP, etc) and/or data center (power, space, cross-connects) * Experience with vendor management * Demonstrated ability for thoroughness, attention to detail, and good judgment * Ability to work well under pressure and to manage multiple priorities at the same time while remaining calm and composed * This position will require occasional on call, holiday, night and/or weekend work to support projects in non-trading hours Benefits Tower's dual offices and garden roofdecks are located in TriBeCa and SoHo, neighborhoods in downtown Manhattan. While we work hard, Tower's cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life. Benefits include: * Competitive salary and performance-based bonuses * 401(k) with company matching * 5 weeks of paid vacation per year plus 9 paid holidays * Free breakfast, lunch, and snacks on a daily basis * Reimbursement for health and wellness expenses * Free events and workshops Tower Research Capital is an equal opportunity employer.

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